About Keystone Automotive Inc.
2018 Quality Dealer of the Year!...The team here at Keystone thrives on customer satisfaction and we've been providing quality & value since 1991! With a focus on pickup trucks and sport utility vehicles (SUV) we take pride in our product. Rest assured that the vehicle you purchase was hand selected, has been serviced by one of our certified technicians using our 125 point Certified Pre-Owned vehicle checklist and has a warranty. We have finance options available for all credit types. Good credit, bad credit, average credit, we have programs for everyone, at very competitive rates! We consistently deliver competitively priced, high quality pre-owned vehicles that provide exceptional value. We are a Carfax Advantage Dealer and provide a FREE Carfax on our vehicles. We are proud members in good standing of the Massachusetts & National Independent Auto Dealers Association (MIADA) & (NIADA).
Purchase Worry Free!
5 Day Money Back Guarantee
The purchaser may return an eligible preowned vehicle to Keystone Automotive Inc. within the first 5 days of purchase date (date of purchase is day 1) or within 500 miles - whichever comes first - if not completely satisfied with the purchase. The purchaser will receive a refund if returning the vehicle under the 5-Day Money Back Guarantee guidelines (subject to refund previsions below).
Exclusions:
•Prior Dealership loaner vehicles.
•Convertibles.
•High performance vehicles, such as, but not limited to, Mercedes AMG vehicles, BMW M Vehicles, Audi S vehicles, Lexus F vehicles, Chevrolet Corvette
•Ultra luxury vehicles, such as, but not limited to, Bentley, Maybach, and Rolls Royce.
•Exotic vehicles, such as, but not limited to, Ferrari, Lamborghini, Aston Martin, Maserati and Porsche.
•Specialty and/or off road vehicles, such as motorcycles, scooters (including Vespa's) all terrain vehicles and boats.
•Fleet and/or wholesale transactions and vehicles sold to new and/or used car dealers.
•Vehicles used for livery, taxi, delivery service, or commercial use.
•Purchasers or family members of Purchasers who previously returned vehicles under these programs.
•Vehicles acquired in exchange under these programs.
•Vehicles that have had any aftermarket accessories installed (either at our dealership or by the purchaser or by others).
Return:
Vehicle MUST be returned to Keystone Automotive Inc. in the exact condition in which it was delivered, without any damage or excessive wear and tear, by the original Purchaser and be accompanied by all the original documentation, registration, license and delivery paperwork.
Vehicle Inspection:
Any vehicle returned under this program will be inspected by Keystone Automotive Inc. The vehicle will be inspected for eligibility, damage and excessive wear and tear. If it is determined that a non-warranty repair has been performed, or is necessary, and equals $300 or greater, the vehicle is not eligible to be returned. If this repair amount equals less than $300, the damage repair estimates will be deducted from the refund or credit amount due.
Costs Eligible For Refund:
Keystone Automotive Inc. will refund all purchase monies paid to us. We WILL NOT refund tax, title, registration, licensing, inspection sticker or documentation fees. There is a 1.25% (of purchase price) re-stocking fee. However, the customer may be eligible for an abatement from the state where the vehicle was registered for some of these costs. Customers must pay any interest and principal balances and/or any other amounts due in order to provide a free and clear title of the vehicle to the dealership. Vehicle insurance and/or any related expenses are all separate transactions from the vehicle purchase and are the sole responsibility of the purchaser. Extended Service Contracts, GAP and other products may have to be refunded through the appropriate company, which administers each respective product. Such refunds may not be processed immediately and will be refunded according to time lines and policies established by the company that administers each respective product.
Valuation of "Trade In" Vehicle:
If the purchaser traded a vehicle as part of the used vehicle purchase, the "agreed upon trade-in or actual cash value" will be used in determining the refund value to be applied to the refund or another Keystone Automotive Inc. vehicle. If the purchaser had a loan on the vehicle traded in, that amount will be subtracted from the "agreed upon trade-in or actual cash value" to determine the net amount due to the purchaser for the trade. NOTE: If the loan balance exceeds the "agreed upon trade-in or actual cash value," this will create a negative equity situation and the client will be responsible for paying Keystone Automotive Inc. that amount, and it will be factored into the calculation of the total refund or the trade-in amount on another Keystone Automotive Inc. vehicle.